Introduction & Legal Basis

We handle your information responsibly and lawfully.

• BrandVerse (Agency) operates as a vertical under Rudyculous Entertainment Pvt. Ltd.(“Company”).
• This policy follows the Information Technology Act 2000, SPDI Rules 2011, and the Digital Personal Data Protection Act 2023 (DPDP Act).
• Using our website or services means you consent to this Policy.

We are committed to lawful, transparent, and fair use of your personal information.

What We Collect

We collect only what’s needed to serve you better.

• Personal Data: Name, contact number, email address, company details.
• Communication Data: Chat transcripts, emails, and form inputs shared with us.
• Usage Data: Pages visited, time spent, clicks, device type (standard analytics).
• System Access Data: Interactions with AI videos or AI agents for support logs.

We collect minimal data only to help us communicate, deliver, and improve our services.

Purpose of Use

You stay in control of your personal data.

• To contact you about inquiries, proposals, or service delivery.
• To enable AI-agentic communication (voice, text, email).
• For internal record-keeping and training to improve quality and accuracy.
• To comply with legal requirements or audit requests; we also take consent at the time of detail sharing.

Your data helps us serve you efficiently and maintain high creative standards.

Consent & Your Rights

You stay in control of your personal data.

• By submitting forms, using chat, or clicking “Send,” you provide explicit consent.
• You may withdraw consent anytime by writing to brandverse@rudyculous.com.
• Under the DPDP Act 2023, you have rights to:
• Access your data
• Request correction or deletion
• Lodge a grievance if unsatisfied

We believe informed consent and transparency are the foundation of ethical AI.

Data Storage & Retention

We keep data only as long as necessary and then securely delete it.

• Personal data is stored on encrypted servers with restricted access.
• Retained only for the duration of your project or statutory requirement.
• Once fulfilled, records are deleted or anonymized for training purposes.

We balance operational need with your right to privacy.

Data Sharing & Third Parties

We never sell or rent your data — ever.

• Shared only with trusted third-party providers needed for:
• Hosting servers and cloud storage
• Payment processing and invoice management
• AI communication APIs (WhatsApp Business, email automation)
• Each partner is bound by confidentiality and data-protection agreements.

We share data strictly on a need-to-know basis for seamless service execution.

Security Practices

We protect your data with layered, modern safeguards.

• SSL encryption for all forms and payments.
• Multi-factor access control and employee NDAs.
• Routine security audits and backups under Rule 8 of SPDI Rules.

Your information is guarded by technology, policy, and ethics.

AI and Automated Processing

AI helps us respond faster—never to make personal decisions about you.

• Interactions may be handled by AI agentic systems trained on non-identifiable data.
• No AI decision determines rights or legal status of any user.
• Chat transcripts may be used for internal learning to improve responses.

Our AI exists to assist, not to exploit or profile.

Data Accuracy & Correction

You can help us keep your data accurate.

• You may request an update or correction of any personal detail.
• We verify identity before making changes to protect you.

Correct data ensures smooth service and reliable communication.

Cross-Border Transfers

Some systems may store data on global servers.

• When data is processed outside India, we follow DPDP Act guidelines for permitted jurisdictions.
• Vendors must offer equal or higher privacy standards.

Your information stays within secure, compliant environments worldwide.

Grievance Officer / Data Protection Contact

We respond quickly to any concern.

• Team at BrandVerse
• Email: brandverse@rudyculous.com
• Response Time: Acknowledgment within 7 working days, resolution within 30 days.

Children’s Privacy

Our services are for adults only.

• We do not knowingly collect data from individuals under 18 years of age.
• If such data is identified, it is deleted immediately.

We respect the privacy of all, especially minors.

Cookies & Analytics

Cookies make the site smoother; you can turn them off.

• We use cookies for analytics and user experience improvement.
• You may disable cookies through your browser settings.

We track behaviour, not identities.

Policy Updates

We’ll keep you informed of important changes.

• Updates will appear on this page with a new “Last Updated” date.
• Continued use of our website signifies acceptance of the revised policy.

Staying transparent keeps our relationship strong.

Governing Law & Jurisdiction

This policy follows Indian law and Mumbai jurisdiction.

• Governed by the IT Act 2000, SPDI Rules 2011, and DPDP Act 2023.
• Any dispute will fall under the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

Our operations and your rights are grounded in Indian legal protection.